Customer Success Story

From Silent to Authority: How GenesIT Used Content Strategy to Increase Enterprise Inbound Leads by 48%

Industry
Financial services
Location
London, United Kingdom
Number of employees
2,000
Founded
1988
Company type
Public Limited Company
Traded As
LSE: SNN FTSE 250 component

Products used

BENEFITS DELIVERED

  • 48% Surge in Enterprise Inbound Leads: Transformed organic social channels and the company blog into active, high-value lead generation engines.
  • 62% Increase in Website Engagement: Technical blog content successfully captured decision-makers, significantly lowering bounce rates and increasing time-on-site.
  • 3.5x LinkedIn Follower Growth: Established a highly engaged community of CTOs, IT Directors, and business owners within 6 months.
  • 22% Reduction in Sales Cycle Length: Educated prospects through targeted content before they ever spoke to a sales representative, fast-tracking the closing process.

A QUICK SUMMARY

GenesIT, a rising force in managed IT infrastructure and cybersecurity consulting, possessed world-class technical expertise but lacked digital visibility. Their social media channels were inactive, and their blog was empty. As a result, prospects had no way of discovering their authority online, forcing the company to rely entirely on slow, expensive outbound cold outreach.

We built and deployed an end-to-end Social Media & Blog Content ecosystem. By translating complex IT architectures, cloud optimization strategies, and cybersecurity threats into high-value, easily digestible content, we positioned GenesIT as the go-to technical authority. Within months, this organic content footprint began capturing qualified inbound enterprise leads automatically.


THE CHALLENGE

The B2B technology space is incredibly crowded, and decision-makers (like CEOs and CTOs) are notoriously cynical about generic sales pitches. GenesIT faced a “trust gap.” While their engineering team could solve complex cloud scaling problems and prevent catastrophic security breaches, their lack of an online content presence made them invisible to organizations looking for an IT partner. They needed a strategy to showcase their real-world expertise, build immediate trust with high-tier prospects, and generate organic inbound inquiries without relying on massive ad spend.


HOW WE ACHIEVED IT

Our consultancy built a multi-channel content engine specifically tailored to capture and convert technical decision-makers:

  • Pillar-Based Content Auditing: We established four core content pillars—Authority (Deep-dives), Risk Mitigation (Cybersecurity alerts), Proof (Uptime statistics), and Culture (Team trust)—ensuring every post had a commercial purpose.
  • High-Intent Technical Blogging: We produced long-form, SEO-optimized blog posts focusing on high-pain topics, such as identifying hidden system vulnerabilities and stopping cloud infrastructure budget leaks.
  • LinkedIn Authority Building: We repurposed technical blog insights into short, punchy, text-and-graphic LinkedIn posts designed to stop the scroll for busy executives and position GenesIT as a proactive industry leader.
  • Interactive & Short-Form Video Content: We launched quick-cut video scripts featuring GenesIT engineers breaking down complex tech mistakes into 30-second optimization tips, directing viewers back to high-converting landing pages.
The template is really nice and offers quite a large set of options. It’s beautiful and the coding is done quickly and seamlessly. Thank you!

Maria Muszynska

Head of IT department

More related stories

From Silent to Authority: How GenesIT Used Content Strategy to Increase Enterprise Inbound Leads by 48%

Transforming Workforce Capability: How HappyFresh Achieved a 34% Surge in Operational Efficiency

Driving Operational Excellence: How Strategic Consulting Boosted Team Navigation and Efficiency by 41% for Waze

Start your demo with Front today

Schedule a Demo